These General Terms and Conditions of Sale govern all contractual relationships between AW SHOP and its customers on the awrah.fr website.
Table of contents
The website awrah.fr (hereinafter referred to as the "Site") is published by:
AW SHOP
Sole proprietorship — Self-employed entrepreneur
SIREN: 534 846 423
Registered office: 2 place de France, 91300 Massy, France
VAT not applicable, article 293 B of the French Tax Code
Email: contact@awrah.shop
Publishing director: Ahmed
These General Terms and Conditions of Sale (hereinafter referred to as the "GTCS") apply, without restriction or reservation, to all sales concluded between AW SHOP and its customers (hereinafter referred to as the "Customer") carried out on the awrah.fr Site.
Any order placed on the Site implies the Customer's unconditional acceptance of these GTCS in force on the date of the order.
AW SHOP reserves the right to amend these GTCS at any time. The applicable GTCS are those in force on the date of the order.
The products offered for sale are those displayed on the Site on the day of consultation, subject to available stock. Product photographs and descriptions are provided for information purposes only and have no contractual value.
If a product becomes unavailable after an order has been placed, the Customer will be informed by email as soon as possible and may choose between a full refund or an exchange for an equivalent product.
Product prices are indicated in euros (€), all taxes included (TTC). As AW SHOP benefits from the VAT exemption scheme (art. 293 B of the French Tax Code), VAT is not applicable.
Delivery charges are indicated to the Customer before the order is confirmed, at the time the delivery method is selected.
AW SHOP reserves the right to change its prices at any time. Products will be invoiced on the basis of the rates in force at the time the order is confirmed.
The Customer confirms the order after checking the contents of the basket and accepting these GTCS. The order is final only after payment has been confirmed.
A confirmation email containing the order details will be sent to the email address provided by the Customer.
AW SHOP reserves the right to refuse or cancel any order in the event of a previous dispute with the Customer, suspicion of fraud, or for any other legitimate reason.
Payment is made online at the time the order is confirmed. The accepted payment methods are:
Transactions are secured by our payment service provider. AW SHOP does not store any of the Customer's banking data.
Products are delivered to the address indicated by the Customer when placing the order. Delivery times and charges are communicated to the Customer before the order is confirmed and may vary depending on the destination and the delivery method chosen.
AW SHOP delivers within mainland France as well as internationally. Specific delivery conditions are detailed in the Shipping Policy.
In the event of a delivery delay, the Customer is invited to contact AW SHOP at contact@awrah.shop. In accordance with article L216-2 of the French Consumer Code, the Customer may terminate the contract if delivery does not take place within a reasonable additional period.
In accordance with articles L221-18 et seq. of the French Consumer Code, the Customer has a period of 14 calendar days from receipt of the order to exercise the right of withdrawal, without having to provide any reason.
Detailed return and refund terms are set out in our Return and Refund Policy.
All products sold on the Site benefit from the following legal warranties, at no additional cost:
To invoke these warranties, the Customer may contact us at contact@awrah.shop.
AW SHOP makes every effort to ensure the accuracy of the information on the Site. However, AW SHOP cannot be held liable for errors, omissions, or temporary unavailability of the Site.
AW SHOP shall not be held liable for non-performance or improper performance of the contract due either to the Customer or to an event of force majeure.
All elements of the Site (texts, photographs, logos, graphics, videos) are the exclusive property of AW SHOP or its partners. Any reproduction, representation, modification, or use in whole or in part is strictly prohibited without prior written authorisation.
AW SHOP undertakes to protect its customers' personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
Detailed terms relating to the collection and processing of personal data are set out in our Privacy Policy.
In the event of a dispute, the Customer is invited to contact AW SHOP as a matter of priority at contact@awrah.shop in order to seek an amicable solution.
Failing an amicable agreement, in accordance with article L612-1 of the French Consumer Code, the Customer may use a consumer mediator free of charge with a view to an amicable resolution of the dispute.
The Customer may also use the European online dispute resolution platform available at: https://ec.europa.eu/consumers/odr
These GTCS are governed by French law. In the event of a dispute, and failing an amicable resolution, the French courts shall have exclusive jurisdiction.
Last updated: 21 April 2026